The Lagos State Government has commenced a survey to capture the experiences of commuters across road, rail, and water transport services.
According to a statement by the Lagos State Government on X on Saturday, the Lagos Bureau of Statistics, in partnership with the Lagos Metropolitan Area Transport Authority and the Lagos Ferry Services Company, trained coordinators, supervisors and enumerators who will engage residents and collect feedback on the performance of the Bus Rapid Transit system, the Red and Blue Rail lines, and ferry services.
The one-day training held at the Debt Management Office in Ikeja is part of the People’s Perception Survey on Lagos State Public Transportation Systems.
The statement noted that initiative is designed to provide government with data reflecting how commuters experience transport services, beyond operational efficiency, to how they affect everyday life.
Permanent Secretary, Ministry of Economic Planning and Budget, Mrs. Olayinka Ojo, represented by the Director, Economic Intelligence Department, Mr. Alao Akinkunmi, said the survey underscores the state’s commitment to inclusive and transparent governance.
“This initiative shows we are learning, adapting, and evolving to meet the real needs of our citizens. Field officers are the first and most critical link in the data value chain. Their accuracy and professionalism directly influence how effectively the government can plan, allocate resources, and evaluate programmes,” she said.
She added that empathy and trust were key to the data collection process, urging enumerators to carry out their duties with integrity.
LAMATA representative, Mr. Ayodeji Adegboye, briefed participants on Lagos transport operations, stressing the need for patience and professionalism while dealing with commuters.
He highlighted peak hours, major BRT corridors such as Ikorodu–TBS, and other standard routes including Abule Egba and Oshodi, while also drawing attention to seven-seater FLM buses.
The exercise aligns with Governor Babajide Sanwo-Olu’s THEMES Plus agenda, which emphasises traffic management, transportation, and inclusive governance.
Lagos, Africa’s largest city with over 20 million residents, has long grappled with gridlock, overstretched public transport, and inadequate infrastructure.
The BRT scheme was initiated by the administration of former Lagos State Governor Bola Tinubu (1999-2007) and launched by his successor, Governor Babatunde Fashola, in 2008, to reduce reliance on the informal danfo bus system, while the state recently launched the first phases of the Blue and Red rail lines to ease pressure on roads.
Ferry services have also been expanded in recent years as part of efforts to integrate water transport into the city’s mobility network.
SOURCE: PUNCH
