The Nigeria Civil Aviation Authority (NCAA), has expressed concern over the recent pattern of late arrivals and subsequent delayed departures of British Airways flights at Nnamdi Azikiwe International Airport, Abuja, noting that for about three consecutive days, starting from August 27, 2024, the airline had been delaying flights causing significant inconvenience to travelers.
In the statement signed by the NCAA Director of Public Affairs & Consumer Protection, Michael Achimugu, the regulatory authority said it contacted BA and initiated an investigation into these frequent delays to establish their root cause and take appropriate action to ensure passenger rights are protected and also prevent a recurrence.
NCAA said the investigation would include intensified inspections under the NCAA/ICAO FASAP (Foreign Aircraft Safety Assessment Programme) of all aircraft on the Nigerian route for regulatory compliance.
“The traveling public should be rest assured that the NCAA will do all within its powers to ensure their rights are protected in support of the HMA’S policy to eliminate unnecessary flight delays,” stated.
But BA’s delays and flight cancellations are not limited to Abuja airport.
In June 2024 BA failed to airlift its passengers from the Murtala Muhammed International Airport (MMIA), Lagos to London on June 26, 2024, citing faulty aircraft.
The flight was canceled after several hours of delay, as passengers waited for the flight that never took off until three days later.
Source: The Independent
