Smarter, safer passenger experiences – why collaboration is key

The Synectics webinar will outline just how crucial collaboration between transport operators is when it comes to improving passenger experience, especially data-sharing.

A webinar looking at how evolving technology can be leveraged to create smarter, safer workforce and passenger experiences has been announced by Synectics.

Taking place on Tuesday 6 July, the “Make Your Connection” session will explore the role integrated command, control and communication solutions are playing in enabling urban transport providers to mitigate risk, manage operational efficiencies and improve passenger journeys.

Using real life examples and site-based scenarios, the webinar will demonstrate how open integration capabilities, automated workflows and cloud-based technologies can be unified into one solution. A single eco-system that promotes collaborative communication between colleagues and with external stakeholders including police and local authorities, and which makes seamless operational management possible through ‘a single pane of glass’.

“A safer and more efficient environment for both passengers and workforce relies on one core principle: collaboration,” said Greg Alcorn, Director, Global Sales and Customer Success at Synectics.

“By making it easier for individuals and teams to securely share and receive information crucial to their roles – from maintenance requirements to the status of a live security situation – you automatically support informed decision making, optimised processes and efficient collaborative action. You also create a framework that delivers improved passenger communications, helping them to make better decisions about their journey.

“In this webinar, we’ll look at the technologies making this possible today and how they have the potential to transform the urban transport networks of tomorrow”.

Details of how to register for this free online event can be found here.   

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